We give emotions
since time immemorial.
Endless attention
for every detail.
Looking at
the future.
Looking at
the future.
AlpiGPT is a platform that uses digital agents based on generative artificial intelligence to respond precisely and intuitively to Alpitour World employees' requests. The system simplifies access to unstructured corporate information, offering fast and accurate answers through an integrated search engine, thus improving operational efficiency.
Functionality
Conversational interface: the user can interact with the assistants via a chat facility that allows the user to maintain a history of conversations.
Access to sources: each answer includes sources, allowing the user to explore them and delve into any missing details.
Integration with other platforms: AlpiGPT can be integrated within other platforms such as the Contact Centre
Customisation of assistants: possibility of configuring domain experts without new development.
Tredi, the multi-agent assistant
Tredi is the heart of the AlpiGPT system; under its supervision, virtual experts specialised in hotels, tourist destinations and tours are coordinated.
Each subject area is managed by a dedicated agent, specially trained to provide accurate and detailed answers in his or her field.
Tredi has the skills to coordinate the entire process, sorting the requests to the relevant agents and combining their answers, if necessary, to always offer a complete and consistent response.
